Cookies

INTRODUCTION

This Cookie Policy is provided by The Life Cycle Therapy Co Limited, trading as The Nest Club, a company registered in England and Wales (Company Number: 11478832) with registered office at 85 Great Portland Street, London, England, W1W 7LT (“we”, “us”, or “our”).

This Cookie Policy explains how we use cookies and similar technologies when you visit our website www.thenestclub.co.uk (the “Website”), what they are used for, and how you can control them.

This Cookie Policy should be read alongside our Privacy Policy.

WHAT ARE COOKIES?

Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to website owners about how the site is being used.

Cookies may be:

  • Session cookies, which expire when you close your browser, or
  • Persistent cookies, which remain on your device until they expire or are deleted.

Cookies may be set by us (“first-party cookies”) or by third-party services we use (“third-party cookies”).

HOW WE USE COOKIES

We use cookies and similar technologies to:

  • ensure the Website functions correctly
  • support booking appointments and managing enquiries
  • understand how visitors use the Website
  • enable newsletter sign-ups and communications
  • allow interaction with third-party services such as social media platforms

Cookies are not used to collect or process information shared during therapy, counselling, or coaching sessions, nor are they used to track engagement with therapeutic content.

We will only place non-essential cookies on your device where you have given your consent.

TYPES OF COOKIES WE USE

STRICTLY NECESSARY COOKIES

These cookies are essential for the operation of the Website and cannot be switched off. They are used to:

  • enable core website functionality
  • process appointment bookings
  • submit forms and enquiries

Without these cookies, the Website may not function properly.

ANALYTICS AND PERFORMANCE COOKIES

These cookies help us understand how visitors interact with the Website, for example:

  • pages visited
  • time spent on pages
  • how users arrive at the Website

This information is used to improve the Website and its performance. Where analytics tools are used, data is collected in an aggregated and anonymised form where possible. Analytics cookies are only used with your consent.

FUNCTIONAL COOKIES

Functional cookies allow the Website to remember choices you make and provide enhanced functionality. These cookies may be set by us or by trusted third-party tools integrated into the Website.

MARKETING AND COMMUNICATIONS COOKIES

These cookies support communications where you choose to engage with us, including:

  • signing up to our newsletter
  • interacting with email campaigns

We use email marketing platforms such as Mailchimp (or similar providers) to manage communications. These providers may use cookies or similar technologies to measure engagement (such as email opens or link clicks), where you have provided consent.

We do not use cookies for targeted advertising or behavioural profiling.

THIRD PARTY COOKIES

We use trusted third-party service providers who may place cookies on your device, including:

  • Mindbody – our booking and appointment management system, acting as a data processor for appointment-related data
  • Mailchimp (or similar providers) – for managing newsletter subscriptions and communications
  • Social media platforms, including Instagram, LinkedIn, X (Twitter), Facebook and TikTok, where you choose to follow links or interact with embedded content

These third parties are responsible for their own cookies and data practices. We recommend reviewing their privacy and cookie policies for further information.

SOCIAL MEDIA LINKS

The Website includes links to our social media accounts. Clicking on these links may allow the relevant platform to collect information about your interaction in accordance with its own policies. We do not control how these platforms use your data.

MANAGING YOUR COOKIE PREFERENCES

You can manage or withdraw your cookie consent at any time by:

  • adjusting your browser settings to block or delete cookies
  • using the cookie consent tools provided on the Website

Please note that disabling certain cookies may affect Website functionality.

Further information on managing cookies can be found at:

  • www.allaboutcookies.org
  • www.aboutcookies.org

CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time. When significant changes are made, we will take reasonable steps to inform you by updating the Website.

HOW TO CONTACT US

If you have any questions about this Cookie Policy, please contact us:

Email: hello@thenestclub.co.uk
Website: https://www.thenestclub.co.uk
Telephone: 0203 488 7662

 

Last update - 21st January 2026

The Nest Club is an organisational member of the British Association of Counselling and Psychotherapy (BACP).
© The Nest Club. All Rights Reserved.